Progress | Metrics

Grasping Perfection

Palmetto GBA’s performance across all contract metrics in 2016 was 99.7 percent, achieving 100 percent performance in four months.

   

99.7%

metrics met

 
 

Contractor Performance Assessment Rating Results

Palmetto GBA was rated Very Good or Exceptional on 44 out of 56 assessed elements.

 
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2016 Scale

 

$41.7 bil

Benefits Paid

7.5 mil

Beneficiaries Served

112.8 mil

Claims Processed

1.4 mil

Inquiries Answered

 

METRICS

IMPACT

Innovative solutions mean significant savings with tremendous effect.

GROWTH

Making strides forward through new business and expansion initiatives.

INNOVATIONS

Powerful advancement achieved by refining and enhancing inventive solutions.